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Manufacturer Information
1. Ballistic Dog
2. Bergan Direct Delivery
3. Bowwowmeow
4. CPA Systems
5. Ergo
6. Go Cat
7. Idea factory
8. K & H Manufacturing
9. K-II Enterprises
10. Kittywalk
11. Kurgo
12. Maze Pet Products
13. Midnight Pass
14. Mr. Herzhers
15. Nurtured Pets
16. Pearhead
17. Pioneer Pets - Smartcat
18. Premier
19. Sleepypod
20. Solvit Pet Products
21. Vet Ventures
4. CPA Systems |
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Products: Puplight / Neklight Contact: CPA Systems, Inc.
1S669 Birchbrook Ct.
Glen Ellyn , IL 60137
Phone: 1-866-787-5444
Fax:: (630) 858-6457
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5. Ergo |
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Products: Pet Watering / Pet Feeders Warranty: We at Ergo Systems Inc. believe that you will be pleased with your Ergo Product. Please read this warranty carefully. Ergo Systems Inc. will warranty this product to be free from manufacturing defects, including workmanship, when assembled and operated according to operating instructions enclosed with this product, for a period of ninety (90) days from the date of original purchase. This warranty is nontransferable and applies solely to the original purchaser and does not extend to subsequent owners of this product.
- Repair service for a period of ninety (90) days from the date of original purchase at no charge for parts and labor with proof of purchase.
- Replacement of defective parts for a period of 12 months from the date of original purchase with proof of purchase. (Labor not included after initial ninety (90) days.)
- This warranty does not cover cost incurred in the shipping of the product to and from Ergo Systems Inc. for service. Shipping to Ergo Systems Inc. must be prepaid and insured by UPS or other parcel delivery services.
Contact: Service Center
Ergo Systems Inc.,
1105 S. WestWood Ave,
Addison, IL 60101.
1-888 - ERGOSYS
E-mail: contact@autopetfeeder.com
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6. Go Cat |
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Products: Da Bird, Go Cat Warranty: Our quality handcrafted cat toys are made in the USA and sold in pet stores across the country and around the world.
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7. Idea factory |
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Products: Rinse Ace Products Warranty: Our products have a one-year warranty. We warrant our products shall be free of defects in assembly under normal use when properly installed and maintained. If the product should become defective, we will repair it or elect to replace it free of charge. Contact: To obtain warranty service, please call 1-800-867-4673 (262-703-0011) or email consumerassist@ideafactoryinc.com. You may be instructed to return defective product, postage prepaid, along with dated proof of purchase, to Idea Factory, Inc., N56 W16865 Ridgewood Dr., Menomonee Falls, WI 53051. Include a return address inside the package. You may also include an email address inside the package so we can notify you that your package has been received and returned. Please allow 2 weeks for the return of your product. Website: http://www.rinseace.com
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8. K & H Manufacturing |
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Products: Heated Pet Beds, Mats Warranty: K&H Manufacturing warrants to the original consumer, that this product will be free of defects and workmanship for a period of one year from the date of purchase. The manufacturer's liability hereunder is limited to replacement of the product. This warranty is void if the product has been damaged by accident, unreasonable use, neglect, tampering, or other causes not arising from defects in material or workmanship. Contact: If, during the warranty period, your product malfunctions, return the product, postage prepaid, to K&H Manufacturing, with dated proof of purchase or original date receipt. All returns to manufacturer must be accompanied by a return authorization number, obtained by calling (719) 591-6950. Please include a note explaining the problem when returning the product. Website: http://www.khmfg.com/
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10. Kittywalk |
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Products: All Kittywalk products Warranty: Kittywalk warrant to the original user that this product shall be free from all defects in material or workmanship for thirty days (30) days from the date of purchase. This warranty does not apply to any product, which has been subject to abuse, misuse, negligence or accident.
Defects caused by tampering, animal chewing, use for any purpose other than confining a cat or dog, unauthorized alterations & modifications or attempted repairs are not covered by this warranty by purchaser or any third party. We may elect to replace the entire unit, at no extra cost to you, with the same model or a similar model rather than repair it.
This warranty gives you specific legal rights, and you may have other legal rights that vary from state to state. Contact: Kittywalk© Systems Inc.
Phone: 877-548-8905
Fax: 516-365-3825 Website: http://Kittywalk.com Service: Same
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11. Kurgo |
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Products: Kurgo Pet Travel Products Warranty: All Kurgo products are covered by a 12 month Warranty against materials and workmanship defects. All warranty returns must be accompanied by a Warranty Return Form and original receipt if possible. Products found to be defective will be repaired or replaced at our discretion, Kurgo reserves the right to make all determinations as to the use of this policy. Products failing due to normal wear and tear, abuse, accident, critters, or natural breakdown of materials over extended use and time will be repaired for a nominal fee. We will not repair product requiring a fee unless approved. To ship items in for warranty, you can use any carrier you want, we recommend you obtain a tracking
number from you carrier. ALL items must be addressed as: Contact: Kurgo Products
Attn: Warranty Department
2D Fanaras Drive
Salisbury, MA 01952 Website: Kurgo.com
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13. Midnight Pass |
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Products: Wicker Bike Baskets Warranty: 60 Day Warranty Contact: Direct Line: (781) 834-0112
24/7 Product sales: (Toll Free) 877-844-GIFT (4438)
Customer service: (Toll Free) 877-897-7700
M-F 8:45 AM-7:00 PM EST
FAX: (781)-834-0113 Website: Midnightpass.com Service: Direct Line: (781) 834-0112
24/7 Product sales: (Toll Free) 877-844-GIFT (4438)
Customer service: (Toll Free) 877-897-7700
M-F 8:45 AM-7:00 PM EST
FAX: (781)-834-0113
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15. Nurtured Pets |
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Products: Anti Lick Strips Warranty: If you have any questions regarding either the Anti-Lick Strip Prevent™ for retailers or the Anti-Lick Strip Pro™ for veterinary clinic use, please contact us at 1(877)-PETS-771 Contact: 1-877-PETS-771 Website: www.nurturedpets.com
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16. Pearhead |
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Products: PawPrints, BabyPrints Contact: Pearhead, Inc.
20 Jay St. Unit 301
Brooklyn, NY 11201
(800) 827-6985
(718) 422-0592
(718) 422-0594 Fax
service@pearhead.com Website: Pearhead.com
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18. Premier |
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Products: SpraySense, Busy Buddy,Toys, Kool Dogs, Come with me Kitty Harness, Easy Walk Harness Warranty: Premier fully guarantees all of our products against defects in materials and craftsmanship. If you experience any problems with a Premier product, contact us directly at 800-933-5595. Contact: Our hours are Monday through Thursday 8 a.m. to 6:00 p.m. ET, and Friday 9 a.m. – 5:00 p.m. ET. Our team is here to answer your questions regarding sizing, function, or training and will gladly assist you with your order. Please contact us by any of the means below to speak to one of our Customer Service Specialists.
Phone/Fax
Toll-Free Number: 800-933-5595
Phone: 804-379-4702
Fax: 804-379-0403
Email
info@premier.com Website: www.premier.com
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19. Sleepypod |
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Products: Sleepypod and Crater Dot Warranty: All products made by Sleepypod carry a Limited 1-Year Warranty. All of our products are manufactured under the highest standards and are warranted to be free from material and workmanship defects for 1 years from the date of purchase or as long as the original Purchaser owns the product (proof of purchase is required), whichever is shorter.
This limited warranty covers defects encountered in the normal use of the product and does not apply if the product is damaged due to physical abuse, mishandling, accident, use during competition, animal attack, or negligence, or if the product is altered or modified by the purchaser in any way. This warranty does not cover the natural breakdown of materials, seams or components which may occur after extended use of the product. This warranty only applies to defects that impact the performance of the product, and not cosmetic issues due to normal "wear and tear" of the product.
If the product is found to be defective, Sleepypod's only obligation and the Purchaser's sole and exclusive remedy is the repair or replacement of the product with the same or comparable product. Sleepypod shall have no liability or responsibility to the Purchaser or any other person for any special, incidental or consequential losses or damages caused or alleged to be caused directly or indirectly by the product.
Except for the express warranty stated above, Sleepypod makes no other warranties with respect to the product, expressed or implied. We reserve the right to make changes in design, materials and specifications without prior notice.
All returns must be sent to Sleepypod at the Purchaser's expense. Any product we find to be defective will be repaired or replaced, at our option. If we receive a product that is not covered under this warranty, we will contact the sender and advise of appropriate repair charges.
This warranty gives you specific legal rights, and you may have other rights that vary from state to state Website: Sleepypod.com
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20. Solvit Pet Products |
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Products: Solvit Ramp, Seat covers, pet carriers, bike baskets,bike trailers Contact: 866-6-SOLVIT (866-676-5848)
Customer Service hours: 8:00-5:00 Central time
FAX 817.466.2291
- Postal address
6720 Exchange Drive - Mansfield, TX 76063
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- Electronic mail : customerservice@solvitproducts.com
Website: solvitproducts.com
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21. Vet Ventures |
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Products: Drinkwell Pet Fountains Warranty: 1 year from date of purchase Contact: Veterinary Ventures: www.Petfountain.com Website: http://www.Petfountain.com Service: Veterinary Ventures: www.Petfountain.com Information also available on page 6 of owners manual
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